How Much is Spectrum Mobile Protection Plan, and is it Worth it?
Spectrum is one of the top internet service providers in the United States with coverage in more than 41 States. The service provider offers high-speed internet starting at 300Mbps way up to 1Gig without any data caps.
In addition to high-speed internet, Spectrum also offers top-notch customer service, a free modem, and access to nationwide out-of-home Spectrum WiFi.
But for a nominal fee, you can also add Spectrum mobile protection plan to secure your device from any accidental damage, faulty hardware, theft, or loss of the device.
In this post, we will discuss all you need to know about Spectrum Mobile Protection Plan including
- What is Spectrum Mobile Protection Plan?
- How much is Spectrum Mobile Protection Plan?
- What are the Features of Spectrum Mobile Protection Plan?
- What’s Not Covered in Spectrum Mobile Protection Plan?
- How to File a Device Protection Claim?
- How to Cancel Your Spectrum Mobile Protection Plan?
- Is Spectrum Mobile Protection Plan Worth it?
Let’s dive straight in without waiting.
What is Spectrum Mobile Protection Plan?
Spectrum mobile protection plan is a service offered to protect your device from any accidental damages or theft, resolve any technical issues, and optimize the device for the best performance. Unluckily, if you are a resident of New York, the Spectrum mobile protection plan is not available to you.
What’s Covered in Spectrum Mobile Protection Plan?
An additional monthly charge on Spectrum Mobile Protection Plan helps you to save lot of hassle. Whether you are using an iPhone, LG, or Google Pixel, Spectrum mobile protection plan is applicable in the event of:
- Loss of Device
- Theft of Phone
- Accidental Damages such as cracked screens, drops, and spills.
- Faulty Hardware after the Warranty has Expired
For iPhone users, subscribing to the Spectrum Mobile Protection plan also gives access to AppleCare services.
What’s Not Covered in Spectrum Mobile Protection Plan?
Spectrum Mobile Protection Plan is only for those who use the device with care. However, some people might take extra leverage to claim any damages covered under the plan. Here’s what’s not covered in Spectrum mobile protection plan;
| Abuse and Misuse of Device | Losses covered under the manufacturer’s warranty | Pre-Existing Conditions |
| Intentional or Cosmetic Damage | Certain Acts of God | Manufacturer’s Recall |
| Services Performed by an Unauthorized person |
How much is Spectrum Mobile Protection Plan?
Spectrum mobile protection plan is different for different devices. Opting for the Spectrum Mobile Protection plan will help you to save a huge amount in case of any theft or damages that otherwise would have put a dent on your budget. Make sure to check the device list categorized and details about pricing right below it.
Spectrum Mobile Protection Plan Device List
| Group 1 | Group 2 | Group 3 | Group 4 |
| Apple Watch SE (2nd Gen)Stylo 4Stylo 5Stylo 6K30K31K40K51Moto EMoto G 5GMoto G PlayMoto G PureMoto G StylusGalaxy A03sGalaxy A02sGalaxy A20Galaxy A10EGalaxy A01Galaxy A11Galaxy A12Galaxy A13Galaxy A21Galaxy A32Galaxy Tab A7 lite | iPhone 6SiPhone 7iPhone 7 PlusiPhone 8iPhone 8 PlusiPhone XiPhone XRiPhone XSiPhone XS MAXiPhone 11iPhone 11 ProiPhone 12iPhone 12 MiniiPhone 12 ProiPhone 13iPhone 13 ProiPhone 13 MiniiPhone 14iPhone 14 ProiPhone SEiPhone SE (3rd Gen)iPad 7iPad Mini 5iPad Mini (6th Gen)iPad Air 3iPad ProiPad Pro 11-inchiPad (8th Gen)iPad (9th Gen)iPad Air (4th Gen)iPad Air (5th Gen)Apple Watch Series 6Apple Watch SEApple Watch Series 7Apple Watch Series 8Apple Watch Series UltraPixel 7Pixel 7 ProPixel 6Pixel 6 ProPixel 6aPixel 5Pixel 4A 5GPixel 4 XLPixel 4Pixel 3A XLPixel 3AQ70Moto EdgeMotorola Edge (2022)Motorola Edge+Moto G Stylus 5G (2022)Galaxy A42Galaxy A53Galaxy A52Galaxy A51Galaxy Note 9Galaxy Note10Galaxy Note 20Galaxy S8Galaxy S8+Galaxy S9Galaxy S9+Galaxy S10Galaxy S10eGalaxy S10+Galaxy S20Galaxy S20 FEGalaxy S21Galaxy S21+Galaxy S22Galaxy S22 PlusGalaxy S1 FEGalaxy Z Flip3Galaxy Z Flip4 | iPhone 11 Pro MaxiPhone 12 Pro MaxiPhone 13 Pro MaxiPhone 14 Pro MaxiPad Pro 12.9-inchGalaxy Note10+Galaxy Note 20 UltraGalaxy S20+Galaxy S20 UltraGalaxy S21 UltraGalaxy S22 UltraGalaxy Tab S8+ | Galaxy Z Fold3Galaxy Z Fold4 |
Spectrum Mobile Protection Plan Cost
| Group | 1 | 2 | 3 | 4 |
| Monthly Cost per Device | $7 | $12 | $15 | $18 |
| Service Fee/Deductible*** | ||||
| Mechanical/Electrical Failure | $0 | $0 | $0 | $0 |
| Accidental Damage – Unlimited Screen-Only Repair(for Smartphones only)** | $29 | $29 | $29 | $29 |
| Accidental Damage – Smartphone Back-Glass-Only Repair*** | $29 | $29 | $29 | $29 |
| Accidental Damage – All Other | $40 | $49 (iPad)$99 (Andoid/iPhone)$69 (Apple Watch) | $49 (iPad) $99 (Android/iPhone) | $199 |
| Loss/Theft | $50 | $180 | $280 | $499 |
What does Spectrum Mobile Protection Plan Cover?
Every new device comes with a manufacturer’s warranty. But the icing on the top is when you get additional protection for your device. Spectrum has partnered with Assurant to bring you peace of mind and security by offering an extra protection plan.
What does Spectrum Mobile Protection Plan include – here’s everything you need to know.
Get Covered for Cracks, Drops, and Spills
Your heart may skip a beat when your phone falls off your hand, had a crack, or just spills. However, the Spectrum Mobile Protection plan covers everything from SIM cards to standard batteries as well as standard chargers. Accessories that come out of the box are also covered in case both device and accessories bear a loss. You need to bear extra service charges in this scenario.
Faulty Hardware
Every device comes with a limited warranty covering any faulty hardware problems. However, once the term ends, you are no longer eligible to claim a warranty. However, with the Spectrum Mobile Protection plan, you can get your hardware fixed in case of a mechanical or technical fault.
Stolen or Lost Device
Spectrum Mobile Protection Plan is a blessing for those who live in areas where the crime rate is too high and their phone is vulnerable to being stolen. Spectrum Mobile Protection plan is a handy option to get the replacement with deductions.
Early Upgrade without Fee
Spectrum Mobile Protection Plan also features early upgrade without additional charges, if you have paid half the cost of your tablet or smartphone. However, to be eligible for an early upgrade, you need to have a good account standing as well as return your current device in working condition. The offer is applicable to Android users only.
Everything in Your Palm with Pocket Geek App Suite
If you have subscribed to Spectrum mobile protection plan, you can access almost all the features using Pocket Geek Mobile powered by Assurant. The app allows you to resolve technical issues, access details related to a protection plan, and secure personal info. Moreover, you can also secure your data online across different platforms and devices by getting access to Pocket Geek privacy.
Unlimited Live Tech Support
Pocket Geek App is the best way to get unlimited live tech support. Whether you want to inquire about the device’s security or need to troubleshoot it, a customer support representative can assist you through chat or phone calls.
Get Access to AppleCare Services
Previously we have listed the eligible Spectrum Mobile Protection Plan devices, including Apple. If your device is on the list, you will automatically be eligible to access AppleCare services such as;
- Priority Access to Apple Experts through Phone or Chat 24/7
- Service at Apple Authorized Service Providers or Apple Stores
- Software Support for Apple-branded iOS apps, iCloud, and iOS
- Hardware Coverage for Apple Battery, Apple Phone, and Apple Accessories
- Express Replacement Service at Apple Certified or Replacement Store
How to File Your Claim with Spectrum Mobile Protection Plan?
Spectrum Mobile Protection Plan is a great deal for flagship phone users to protect their devices from being stolen, damaged, or lost. If you have gone through any of the cases, you can file a claim with Spectrum Mobile Protection Plan. Here’s everything you need to file your claim with Spectrum Mobile Protection Plan.
- Device Model, IMEI Number, and Manufacturer
- Account Holder Contact Details
- Details about What Happened to the Device
- Deductible Payment
How to File a Claim for a Lost or Stolen Device?
The moment your device is stolen or lost, make sure to track the device. If you cannot locate your device, make sure to contact Spectrum support at (833) 224-6603 to cancel your service and protect your device against misuse.
After that, you can file a claim using Assurant online or by calling (877) 875-4282. To file your claim you need to have documents such as a police report to claim your device.
Keep in mind that Spectrum Mobile Protection Plan is only applicable for two devices within a year based on the date of the first replacement or repair. You cannot claim more than the price of the replacement device and a service fee may apply.
How to File a Claim for Accidental Damage and Mechanical Failure?
If your device has gone through accidental damage or going through any electrical or mechanical failure, you can file your claim online.
You will have only 10 days to return if your claim is approved for malfunctioning or damaged. The instructions and prepaid shipping label will be given to you. However, if you fail to return the device, you will have to pay shipping charges along with an unrecovered equipment fee which may not exceed the value of the replacement device.
How to Cancel Your Spectrum Mobile Protection Plan?
In case you don’t want to continue with Spectrum Mobile Protection Plan, no worries, you can cancel it right away by calling customer support.
An email notification will be sent to you to update payment if your payment has been overdue. Spectrum will not cancel your mobile protection plan for non-payment without prior notification. However, if you wish to cancel your Spectrum Mobile Protection Plan, here’s everything you need to know before canceling
- Spectrum Mobile Protection Plan can be canceled anytime and a refund/credit will be made within the timeframe
- You cannot re-enroll the same device after canceling the Spectrum Mobile Protection Plan.
- The effect of cancellation will be effective the day you call Spectrum. If the bill has already been paid for the month, you will get a refund on your next bill
Is Spectrum Mobile Protection Plan Worth it?
Spectrum Mobile Protection Plan is worth every penny if replacing your device would put a dent in your budget. As most of the flagship phones are priced above $1000, it is not easy to buy again especially if you are living paycheck to paycheck. Spectrum Mobile Protection Plan will help you cover if your device is stolen, lost, or has faulty hardware.
Summing Up
In the digital era, having a mobile phone is essential for setting reminders, calling peers, browsing websites, or sending emails. Buying a flagship phone is not an easy deal when you have limited sources of income. But the real problem comes when your device is stolen or falls accidentally, the damage can still cost you a hefty amount, putting a hole in your wallet. Spectrum Mobile Protection Plan covers all such losses with a nominal monthly fee.
Frequently Asked Question
Q. What equipment does the Spectrum Mobile Protection Plan cover?
A. Spectrum Mobile Protection Plan covers everything from a standard charger to a SIM card, and device to a standard battery. It also includes accessories that come out of the box in case both device and accessories were damaged simultaneously
Q. What’s included in the Spectrum Mobile Protection Plan?
A. Spectrum Mobile Protection Plan includes accidental damage, loss or theft of device, electrical or mechanical fault. It can be claimed only if the device manufacturer’s warranty has expired.
Q. How do I cancel my Protection Plan coverage?
A. If you want to cancel your Spectrum Mobile Protection Plan, simply call (833) 224-6603
Q. When will I receive my replacement device?
A. Replacement device will be sent to your doorstep without any shipping charges after your claim has been approved. However, if you want your device to be shipped on Saturday, an additional fee will be charged on delivery.
Q. Is the Protection Plan available for all Spectrum Mobile devices?
A. Spectrum Protection Plan is available for customers with eligible Android and Apple devices purchased through Spectrum Mobile.
