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How to Cancel Spectrum Internet?

Internet service providers are emerging more than ever. The fierce competition has led to price and speed wars among these companies. Spectrum is one of the top internet service providers in the United States with coverage in more than 41 states. 

Regardless of what the competition is in the market, Spectrum internet always remains on top to provide extraordinary services. However, some might find it fancy and never pay heed to canceling the service. While others might not bear a moment for anything troublesome and cancel right away without giving it a second thought. 

No matter, what the reason is for canceling Spectrum internet services, you can do it in multiple ways. Let’s take a look at some of them. 

How to Cancel Spectrum Internet Service? Things to Keep in Mind

things to remember when cancel spectrum internet service

Before you cancel your Spectrum internet service, here are a few things to keep in mind. 

Check Your Unpaid Bills 

Once you have decided to cancel Spectrum internet service, make sure to check your last statement by logging into your account. The purpose is to check if there are any pending payments or not. If your account is fully paid, the process is not going to take long. 

In case, you find any balance displayed on your account, you can check the downloadable statements given under the “Billing” head. 

Cancel Before Next Payment is Due

In 2019, Spectrum stopped prorating bills, which means you have to pay the full bill, even if only a few days have passed after the next payment period. Don’t worry, you can avoid paying the full bill by canceling the service before the next month’s due date. Call Spectrum Customer Support and ask them to shut down the service within the current month. 

Inform Spectrum about Your Cancellation 

Cancelling Spectrum’s internet service is only possible either in person or by calling. However, it is recommended to cancel Spectrum internet services in person as it will help you to avoid any hassle when returning equipment. 

Return Equipment to Spectrum 

The easiest and most effective way to return Spectrum’s equipment is dropoff. The reason is that it will avoid any mishandling of the equipment or being lost. 

If you are going to return Spectrum equipment via UPS, all you need to do is show up with your leased equipment. They will check your equipment and pack it to send it to Spectrum. It is free of charge but not as good as delivering it by your own hand. 

Disabled people can return Spectrum’s equipment for a small fee via home pickup. 

Keep in mind, if your equipment is not returned to Spectrum, you are still liable to pay for it. 

Save Your Receipt and Email Confirmation 

No matter, what receipt you get when returning or mailing your equipment to Spectrum, make sure to keep the receipt in some safe place. In the future, if by mistake Spectrum charges you additional fees or other charges, these receipts will save you from paying unnecessarily. Moreover, it will work as proof that you are no longer using Spectrum internet services. 

How to Cancel Spectrum Internet Service on Phone 

how to cancel spectrum internet on phone
  • If you want to cancel your Spectrum internet service on phone, call Spectrum customer support at (833) 267–6094. 
  • Make sure to dial from the phone number linked to your account as you may not need to verify your account details. The call center agent will have direct access to your account information. 
  • When asked the reason for your call, say “Service Charges”
  • You will be given various options but you need to choose “Remove Service”
  • The call will then be redirected to the retention department. The representative will try to convince you to continue using the service instead of canceling. However, you need to clarify that you are moving out of the Spectrum service area. 
  • Once done, the cancellation process will start and the rest will be handled by them. 

How to Cancel Spectrum Internet Service without Calling?

Canceling your Spectrum internet service in-store is recommended and must be given priority over the phone. When you go to cancel Spectrum service in-store, the agent will follow the same retention script to convince you not to leave. However, you can say that you are moving out of the country or going to a place where Spectrum service is not available. 

One of the benefits of canceling Spectrum internet service in-store is that there is no chance of your equipment being lost or misplaced, helping you to avoid any further penalties. 

Make sure that you bring Spectrum equipment including a modem, WiFi router, or any other equipment given to you at the time of installation. If you fail to return Spectrum’s equipment, you will be charged a $200 fine. That is why we recommend you visit the nearest Spectrum store in person and return the equipment. 

How to Cancel Spectrum Internet Service Online?

If you want to cancel Spectrum’s internet service online, then you will be disappointed to know that the service is only available via phone or in-store. 

Is Spectrum Internet Worth it: Reasons Not to Cancel and Benefits of Spectrum Internet 

benefits of spectrum internet

If you have been using Spectrum internet service for a long and want to switch to another provider, make sure to revisit your decision. Unless you are not going somewhere out of Spectrum’s service area, there are several reasons to stay with it. In this section, we will be looking at some of the benefits of Spectrum internet and is Spectrum internet worth it. 

Unlimited Data Caps 

The first and foremost important thing in today’s digital world is data. The more data, the more freedom. When it comes to the majority of internet service providers, they offer a limited amount of data cap. Once you have crossed the limit, you need to buy extra data. And without it, you cannot stream movies, play games, download important files, or browse websites. 

However, when it comes to Spectrum internet plans, all of them provide unlimited data caps. No matter, how many devices you connect, or how heavy internet users are at home, you don’t need to worry about data caps at all. Stay worry-free and browse as much as you like without paying extra for buying data. 

No Early Termination Fee

When it comes to other internet service providers, it is a pain to cancel internet service and a burden on your wallet. The reason is that you need to sign a contract for a year or two. Once you decide to terminate the service before the agreed period, you will need to pay a hefty cancellation fee for the remaining period. 

However, when it comes to Spectrum internet plans, you are free to cancel anytime. The service provider does not lock you in a contract and will not charge any money for canceling the service. And if you are locked in with another service provider and want to switch to Spectrum, you can simply benefit from a Spectrum contract buyout of up to $500. Get rid of the miseries of slow internet and poor customer service once and for all by benefiting from Spectrum contract buyout. 

Add Unlimited Mobile Line for Free

If you are a Spectrum internet customer, you can also add 1 unlimited mobile line along with free advanced WiFi for free. The Spectrum One starts from $49.99 per month for 12 months which allows you to choose any Spectrum Plan starting from 300Mbps to 1 Gig. The advanced WiFi which otherwise cost $5 per month is free and offers optimal security to the connected devices. While Spectrum Mobile Unlimited starting from $29.99 per month is also included for free for 12 months. 

Spectrum Out-of-Home WiFi 

One of the reasons not to cancel your Spectrum internet services is that it also offers Spectrum out-of-home WiFi. Whenever you are in the Spectrum service area, you can connect your device and start browsing the internet without any charges. And if you are not a Spectrum internet subscriber, you can still get a free 30-minute trial of Spectrum Out of Home WiFi. 

Streaming, Gaming, Working and Downloading without Slowing

High-speed internet is a blessing for those who get it. And Spectrum internet customers are few of the lucky ones to have access to an uninterrupted and seamless internet connection at all times. Whether it is working on important projects, binge-watching seasons on Netflix, gaming in HD resolution, or downloading heavy files, Spectrum keeps you connected without slowing down. 

Free Modem and Security Suite

Internet service providers are just meant to mint money from you in any possible way. However, Spectrum is an exception that brings more value to you without breaking you. For instance, if you rent a modem from any other service provider, you will need to pay $10 to $20 every month. However, Spectrum gives a free modem to you without charging extra. 

Another great benefit of Spectrum internet is that you get a free security suite to keep you connected without compromising on security and privacy. Access content online without worrying about your data privacy. 

Summing Up

Spectrum internet is not an ordinary service to get rid of and cancel. You can save tons of money that otherwise would put a dent in your budget. However, if you really don’t have any other option apart from canceling, make sure to follow the aforementioned steps on how to cancel Spectrum’s internet service via phone or in person.

Frequently Asked Questions

Q. What is the best way to cancel Spectrum?

A. The best way to cancel Spectrum service is to visit the nearest Spectrum store with your equipment and ask the agent to process your request. 

Another way to cancel Spectrum internet is by calling (833) 267-6094. 

Q. Is there a fee to cancel Spectrum internet?

A. No, there is no fee to cancel Spectrum as the service provider offers no-contract plans. 

Q. How to cancel Spectrum internet service online?

A. At present, it is not possible to cancel Spectrum’s internet service online. You can cancel Spectrum internet by calling or visiting the nearest Spectrum store. 

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